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Program details

Your Roadside Assistance Program

The roadside assistance program from Intact Insurance offers the following services:

You can benefit from up to 4 services per policy year, no matter who is driving the covered vehicle!

Battery Boosting

The assistance service will boost your vehicle’s battery. If the automobile fails to start, it will be towed to any repair shop you choose within a 50 kilometre radius of the initial breakdown.

Towing due to mechanical failure

In the event of a mechanical failure, if your automobile cannot be driven despite attempts by our assistance service to start it again, it will be towed to any repair shop you choose within a 50 kilometre radius of the initial breakdown.

Gas delivery

If you run out of gasoline, the assistance service will deliver free of charge an emergency provision of gas (up to 10 litres) to allow you to drive to the nearest service station. Your vehicle may also be towed to any repair shop you choose within a 50 kilometre radius of the initial breakdown.

Tire change

If you have a flat tire, the assistance service will install your spare tire if it is in good condition. If this is not the case, your automobile will be towed to any repair shop you choose within a 50 kilometre radius of the initial breakdown.

Lockout assistance

If your keys are locked in your vehicle, the assistance service will attempt to gain entry to your vehicle. If your keys are lost outside the vehicle, it will be towed to any repair shop you choose within a 50 kilometre radius of the initial location.

Extraction of stuck vehicle

The assistance service will extract the vehicle if it is stuck, provided that it is accessible and near a normal road. If the vehicle cannot be reached with normal emergency road service equipment, additional charges may apply.


Other conditions may apply for your motorbike or your RV, please refer to your handbook for further details. For more information on this program, please contact Intact Insurance at 1(844) 428-2020

Legal Notice

Your insurance contract prevails at all times; please consult it for a complete description of your coverage and exclusions. Roadside assistance services provided by an independant third party. Intact Insurance design is a registered trademark of Intact Financial Corporation, used under licence.