1(844) 428-2020

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Program details

Your Roadside Assistance Program

The Intact Insurance Roadside Assistance Program offers the following services:

  • Towing within a radius of 50 kilometres
  • Gas delivery, up to 10 litres
  • Tire change
  • Door unlocking
  • Battery boost
  • Winching (extrication)

Up to 4 service calls per policy year, no matter who is driving the insured vehicle!

Towing due to mechanical failure

If you cannot drive your vehicle because of a mechanical breakdown, we will tow it to any repair shop you choose within a 50 kilometre radius of the initial breakdown.

Gas delivery

If you run out of gasoline, our assistance service will provide an emergency gas delivery (up to 10 litres), free of charge, to get you to the nearest service station. Your vehicle may also be towed to any repair shop you choose within a 50 kilometre radius of the initial breakdown.

Battery boost

Our on-road experts will jump-start your vehicle's battery. If the automobile fails to start, it will be towed to any repair shop you choose within a 50 kilometre radius of the initial breakdown.

Door unlocking

If your keys are locked in the vehicle, we will attempt to gain entry. However, if your keys are lost, and not in your vehicle, the Program will tow your vehicle to any garage you choose, within 50 kilometres of the initial incident.

Tire change

If you have a flat tire, we will install your spare tire if it is in good condition. If the spare tire cannot be used, or if you have more than one flat, our service will tow your vehicle to any repair shop you choose within a 50 kilometre radius of where the flat occurred.

Extraction of stuck vehicle

We will extract the vehicle if it is stuck in mud or snow, provided that it is accessible and near a normal road. If the vehicle cannot be reached with normal emergency road service equipment, additional charges may apply.


For more information on your roadside assistance program, call Intact Insurance at 1(844) 428-2020

Legal

Your insurance contract prevails at all times; please consult it for a complete description of coverage and exclusions. Roadside assistance services are provided by an independent third party. Intact Insurance Design is a registered trademark of Intact Financial Corporation, used under licence.