Your Roadside Assistance Program
The Intact Insurance Roadside Assistance Program offers the following services:
- Towing within a radius of 100 kilometres
- Gas delivery, up to 10 litres
- Battery boost
- Winching (extrication from mud)
Up to 3 service calls per policy year, no matter who is riding the insured bike!
Towing due to mechanical failure
If your motorcycle is unusable because of a mechanical breakdown, we will tow it to any repair shop you choose within a 100 kilometre radius of the initial breakdown.
If you run out of gasoline, our assistance service will provide an emergency gas delivery (up to 10 litres), free of charge, to get you to the nearest service station. Your motorcycle may also be towed to any repair shop you choose within a 100 kilometre radius of the initial breakdown.
Our on-road experts will jump-start your vehicle's battery. If the bike fails to start, it will be towed to any repair shop you choose within a 100 kilometre radius of the initial breakdown.
Extraction of stuck vehicle
We will extricate the motorcycle if it is stuck, provided that it is accessible and near a normal road. If it cannot be reached with normal emergency road service equipment, additional charges may apply.
Other conditions may apply for your motorcycle. Please see your booklet for details.
For more information on your roadside assistance program, call Intact Insurance at 1(844) 428-2020